# Problem with transaction

**URL:** <https://forum.flow.com/t/problem-with-transaction/8200>\
**Category:** Uncategorized\
**Created:** [August 25, 2025, 2:26pm UTC](https://forum.flow.com/t/problem-with-transaction/8200 "2025-08-25T14:26:48Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Rusick](https://avatars.discourse-cdn.com/v4/letter/r/58f4c7/32.png) [@Rusick](https://forum.flow.com/u/Rusick)\
**Post date:** [August 25, 2025, 2:26pm UTC](https://forum.flow.com/t/problem-with-transaction/8200/1 "2025-08-25T14:26:48Z")

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Hello! Today I sent Flow tokens from FlowPort portal using Ladger. sent them to Bybit exchange and they did not arrive. help me find out the reason for the loss

 ![IMG_0615](https://us1.discourse-cdn.com/flex022/uploads/flow/original/2X/1/1856f5f57d943dbd075510dcde65bb2c8f556059.jpeg)

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**Author:** ![Bushman](https://avatars.discourse-cdn.com/v4/letter/b/6f9a4e/32.png) [@Bushman](https://forum.flow.com/u/Bushman)\
**Post date:** [August 25, 2025, 10:18pm UTC](https://forum.flow.com/t/problem-with-transaction/8200/2 "2025-08-25T22:18:20Z")

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@Rusick have you had any luck reaching out to support yet?