# I could use some help please!

**URL:** <https://forum.flow.com/t/i-could-use-some-help-please/6086>\
**Category:** Users Troubleshooting\
**Created:** [May 14, 2024, 3:38pm UTC](https://forum.flow.com/t/i-could-use-some-help-please/6086 "2024-05-14T15:38:08Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Spark](https://avatars.discourse-cdn.com/v4/letter/s/4da419/32.png) [@Spark](https://forum.flow.com/u/Spark)\
**Post date:** [May 14, 2024, 3:38pm UTC](https://forum.flow.com/t/i-could-use-some-help-please/6086/1 "2024-05-14T15:38:08Z")

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Hi everyone,

I’m reaching out because I’ve been waiting for several weeks for my Flow tokens to be transferred to my Blocto wallet. Unfortunately, there haven’t been any updates, and I believe it could be a simple fix.

Here’s the situation:

- I have two Blocto wallets.
- One is associated with an old email address I no longer use (switched email providers a few months ago).
- I’ve reported this issue to Flow, Dapper Labs, and Blocto.

Blocto informed me that I have two wallets, which I confirmed. I also clarified the correct wallet by sending them:

- My Flow wallet account number.
- Purchase confirmation from Coinbase showing the transfer to my Flow wallet.

I’d appreciate any assistance in resolving this issue and getting my tokens transferred to the correct Blocto wallet.

Thanks,

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**Author:** ![OldPhart1971](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.flow.com/oldphart1971/32/1658_2.png) [@OldPhart1971](https://forum.flow.com/u/OldPhart1971)\
**Post date:** [November 19, 2024, 9:25pm UTC](https://forum.flow.com/t/i-could-use-some-help-please/6086/2 "2024-11-19T21:25:32Z")

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Howd you go did you get any help?