# Flow staking page **URL:** \ **Category:** New To Flow\ **Created:** [April 13, 2024, 6:08pm UTC](https://forum.flow.com/t/flow-staking-page/5895 "2024-04-13T18:08:17Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![Spark](https://avatars.discourse-cdn.com/v4/letter/s/4da419/32.png) [@Spark](https://forum.flow.com/u/Spark)\ **Post date:** [April 13, 2024, 6:08pm UTC](https://forum.flow.com/t/flow-staking-page/5895/1 "2024-04-13T18:08:17Z")
Hello: i have a flow wallet which i’ve had for over a year. i’ve purchased flow from an exchange and sent to my flow wallet to stake and re-stake awards. do i need to upgrade my flow wallet? I only have available my stake page showing my tokens but I can’t do any un-delegating or delegating, but rather send my reward tokens to which wallets ? ![Screenshot 2024-04-13 113927](https://us1.discourse-cdn.com/flex022/uploads/flow/original/2X/0/06b6c6449096460d69218656d885933ab4dd2596.png) help would be appreciated. thank you ---
**Author:** ![flowjosh](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.flow.com/flowjosh/32/362_2.png) [@flowjosh](https://forum.flow.com/u/flowjosh)\ **Post date:** [April 15, 2024, 6:29pm UTC](https://forum.flow.com/t/flow-staking-page/5895/2 "2024-04-15T18:29:26Z")
This looks like it might be from the epoch setup phase, a time when staking operations are disabled near the end of each epoch. As long as you try to do you staking operations on any day besides wednesday, you should be fine. Have you been able to resolve it? ---
**Author:** ![Spark](https://avatars.discourse-cdn.com/v4/letter/s/4da419/32.png) [@Spark](https://forum.flow.com/u/Spark)\ **Post date:** [April 15, 2024, 10:42pm UTC](https://forum.flow.com/t/flow-staking-page/5895/3 "2024-04-15T22:42:28Z")
Hi Josh, no this hasn’t been resolved. when i launch [flowport.o](https://port.onflow.org/stake-delegate/0x38c400116b0daf2b) it opens up to the flow main net- shows my tokens staked and rewards, but I can’t un-delegate my tokens but I can send my rewards to where and what wallet to use when i sign on. I’ve attached 3 screen-shots what i can see. I’ve had the wallet for over a year and I alway purchase flow from an exchange and then transferred- to my flow wallet. Never had an issue- until recently, since blocto wallet came about. Did i miss an update or a bug- perhaps with the node operator? Yes, if you can help great! ![Screenshot 2024-04-13 113927](https://us1.discourse-cdn.com/flex022/uploads/flow/original/2X/0/06b6c6449096460d69218656d885933ab4dd2596.png) ---
**Author:** ![SeanRobb](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.flow.com/seanrobb/32/1344_2.png) [@SeanRobb](https://forum.flow.com/u/SeanRobb)\ **Post date:** [April 15, 2024, 10:50pm UTC](https://forum.flow.com/t/flow-staking-page/5895/4 "2024-04-15T22:50:03Z")
Hello @Spark, Unsure if this is just the screen shot but you will need to signin with your wallet that holds account `0x38c400116b0daf2b`. When you are signed in you should see: - Dashboard - Balances - Stake & Delegate - Send FLOW on the left nav and your flow balance where `Sign In` is in this screen shot. From there a menu will be next to your Staked Amount Value and your Rewards Amount value. You should be able to restake or add to your values at that point. ---
**Author:** ![Spark](https://avatars.discourse-cdn.com/v4/letter/s/4da419/32.png) [@Spark](https://forum.flow.com/u/Spark)\ **Post date:** [April 16, 2024, 3:05pm UTC](https://forum.flow.com/t/flow-staking-page/5895/5 "2024-04-16T15:05:48Z")
Hi Sean, my issue is when i sign into port.onflow/stake-delegate original both the side bar is missing: dashboard, balance, stake & delegate, and send flow, and attached screenshot showing managing delegation are missing. now when i see my present staked tokens and try to sign in I choose blocto wallet and that’s where i feel my problem is. It prompts me to choose a wallet which i did months ago- asking to confirm it sending verification code to my old email which does not function anymore. I feel this is where my problem is: my old to new email? can this be fixed. so frustrating ![April 1 2024 Screenshot 2024-04-01 152126](https://us1.discourse-cdn.com/flex022/uploads/flow/original/2X/b/bab1142223103400bca5718d36a91dba1e004739.png) ---
**Author:** ![flowjosh](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.flow.com/flowjosh/32/362_2.png) [@flowjosh](https://forum.flow.com/u/flowjosh)\ **Post date:** [April 16, 2024, 3:22pm UTC](https://forum.flow.com/t/flow-staking-page/5895/6 "2024-04-16T15:22:31Z")
It sounds like it might be an issue with Blocto not allowing you to sign in properly. Have you tried reaching out to Blocto’s support? ---
**Author:** ![Spark](https://avatars.discourse-cdn.com/v4/letter/s/4da419/32.png) [@Spark](https://forum.flow.com/u/Spark)\ **Post date:** [April 16, 2024, 3:45pm UTC](https://forum.flow.com/t/flow-staking-page/5895/7 "2024-04-16T15:45:38Z")
yes, and they can’t resolve the problem… that’s why I went directly to dapper to seek some technical advice and they pointed back to blocto. If this helps you or whoever- sending copies of the exchange I purchased flow & sending to my wallet# if this helps solve the mystery. Personally, i feel when i changed my email address in the fall and didn’t update my new email address in flow port this is where the problem lies. ---
**Author:** ![flowjosh](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.flow.com/flowjosh/32/362_2.png) [@flowjosh](https://forum.flow.com/u/flowjosh)\ **Post date:** [April 16, 2024, 3:55pm UTC](https://forum.flow.com/t/flow-staking-page/5895/8 "2024-04-16T15:55:10Z")
Flow Port doesn’t have email addresses. it is just a front end web app, so there was nowhere for you to update your email address. It seems like you can’t sign in properly, which I think would point to an issue with the wallet you are trying to sign in with because other wallets are working fine on flow port right now. I would maybe try to push Blocto a little bit more for help. Are you able to sign in with your Blocto wallet on other Flow apps besides Flow Port? ---
**Author:** ![Spark](https://avatars.discourse-cdn.com/v4/letter/s/4da419/32.png) [@Spark](https://forum.flow.com/u/Spark)\ **Post date:** [April 16, 2024, 4:16pm UTC](https://forum.flow.com/t/flow-staking-page/5895/9 "2024-04-16T16:16:29Z")
Okay- that makes since I never used an email to stake flow directly from exchange. Today, wallets today require email address. As with flow, when I started using flow it was easy- just buy and send directly to [flowport.org](http://flowport.org). No issues buy and go! I just sent blocto another message with screen shots showing my true flow tokens. Jason, could there be a bug with the node operator i used for staking? It’s strange when i go to my bookmark page [https://port.onflow.org/stake-delegate/0x38c400116b0daf2b](https://port.onflow.org/stake-delegate/0x38c400116b0daf2b) my delegation options don’t appear any longer on the side bar, but my total tokens (Attachment Flow.pdf is missing) ![fUL TOKEN Screenshot 2024-03-25 160704.png](https://us1.discourse-cdn.com/flex022/uploads/flow/original/2X/4/44e95196d768ad3dc798a6d88082dbaa0d215fe9.png) ---
**Author:** ![Spark](https://avatars.discourse-cdn.com/v4/letter/s/4da419/32.png) [@Spark](https://forum.flow.com/u/Spark)\ **Post date:** [April 17, 2024, 5:20pm UTC](https://forum.flow.com/t/flow-staking-page/5895/10 "2024-04-17T17:20:39Z")
Josh, I went through my flow account and deleted blocto wallet and re-installed as if I’m new. I went through the prompts added blocto wallet then to my flowportstake page and this showed up. ![April 17Screenshot 2024-04-17 130434](https://us1.discourse-cdn.com/flex022/uploads/flow/original/2X/0/0b3f562bd484651cfdf9383bccc7cc75a4291494.png) all is correct. regarding my balance and when the epoch ends and see if the undelegate comes up? If I unstake and wait 7-14 days to move the tokens am I sending to the new blocto wallet# i set up? ty ---
**Author:** ![Spark](https://avatars.discourse-cdn.com/v4/letter/s/4da419/32.png) [@Spark](https://forum.flow.com/u/Spark)\ **Post date:** [April 23, 2024, 8:18pm UTC](https://forum.flow.com/t/flow-staking-page/5895/11 "2024-04-23T20:18:14Z")
Now it’s been a week since the folks at Blocto wallet contacted me advising i have 2 accounts; [gmail.net](http://gmail.net) and [optonline.net](http://optonline.net). Yes, I’ve advised Blocto that my [optonline.net](http://optonline.net) has been retired since last fall as the internet provider no longer is supporting non-activity accounts. Yes, the [gmail.net](http://gmail.net) what i use- the [optonline.net](http://optonline.net) account i used with coinbase to fund my flow account is (0x38c400116b0daf2b). So can you help and assist getting my flow account straighten out! I’ve deleted blocto wallets from my phone and will re-install when i know the folks at Blocto can release my tokens in the flow wallet 0x38c400116b0daf2b. FYI- if need be, I can send you screenshots of my tokens being transferred from coinbase to flow wallet 0x38c400116b0daf2b. Your help would be greatly appreciated. ty